We worked with PublishOne to understand and map the needs and tasks of Authors, Editors and Publishers to design an integral digital publishing service with relevant presented information and functionality per user role.
Our main focus for PublishOne was to deliver a digital service that offers simplicity to authors and that structures complexity to editors and publishers, making the publishing tool more accessible for all user roles.
To realise this, I conducted 15 in-depth interviews to map out the experience flow in order to illustrate the needs and tasks of all user roles within the different workflow steps of the publishing process.
The resulting wireframes, illustrated a UX tailored to the different roles, such as presenting a card view of assigned documents for authors, presenting an overview of active projects for editors and an overview of all active users and their contributions for publishers.
Involved client for this project: PublishOne